Research Chat
Ask questions about your customer research and get answers grounded in your actual data — with citations back to the source documents.
Your research, conversational
Ask anything
"What are the top complaints about onboarding?" "How many users mentioned pricing?" "What did enterprise customers say about integrations?" — just ask in plain language.
Cited answers
Every answer includes citations to the specific documents and passages it drew from. Click through to see the original context — no black box.
Semantic search
Outlain understands meaning, not just keywords. Ask about "frustration with setup" and it'll find relevant insights even if nobody used those exact words.
Conversation history
Your chat history is saved per project. Pick up where you left off, revisit earlier insights, or share findings with your team.
Live web research
Ask "research our competitors" and the chat searches the web in real time — fetching competitor pages, pricing, features, and market data. No separate tool needed.
Competitor analysis
Combine your customer research with live market intelligence. Ask how competitors solve the same problems your users reported — grounded in evidence from both your data and the web.
Use it for
Quick lookups
"Did anyone mention SSO?"
Synthesis
"Summarise what mid-market users need"
Quantification
"How many interviews mention churn risk?"