Document Ingestion
Upload your customer research in any format. Outlain processes, organises, and makes it searchable — so your insights are always ready when you need them.
Supports every format you use
PDFs & documents
Research reports, survey exports, whitepapers, slide decks — drag them in and they're instantly searchable.
Audio recordings
Upload customer call recordings and interview audio. Outlain transcribes them automatically and makes the content available for analysis.
Spreadsheets & CSVs
Survey responses, NPS data, support ticket exports — structured data is parsed and indexed alongside your unstructured research.
Plain text & transcripts
Already have transcripts from Otter, Fireflies, or another tool? Paste or upload them directly.
How it works
Upload your files
Drag and drop or browse. Upload one file or an entire batch — there's no limit on the number of documents per project.
Automatic processing
Each document is processed and indexed for intelligent retrieval. Audio files are transcribed automatically. Processing takes seconds to minutes depending on volume.
Ready for analysis
Once processed, your research is available across the platform — for chat, theme extraction, spec generation, and the AI assistant.
Your research, always ready
Stop digging through folders and shared drives. Upload once, use everywhere.
Get started free